Clear answers before your next step.
Find answers about Atlas, plan availability, the annual website offer and integrations in development.
Product
What is Atlas?
Atlas brings customer, sales and operational records into a connected business workflow. Review the current feature list and plan scope to see what fits your business.
Who is it for?
Atlas is intended for businesses that want clearer customer and operational workflows, including trading, retail, distribution and service teams. A demo helps confirm your particular requirements.
Can I use Arabic?
Yes. The website and the Atlas app are available in English and Arabic, with right-to-left layouts. Documents and customer emails use the document language you set for your business. Ask us about support languages for your plan.
Are multiple currencies supported?
Atlas issues documents in the currencies you trade in and reports in your base currency, using the exchange rate saved on each document. Confirm your currency and document needs with the team before choosing a plan.
Can Atlas manage multiple branches or warehouses?
Atlas supports several branches and warehouses, with members limited to the branches they work in. Plan limits apply; ask us to confirm your location structure.
Plans
Which modules are included?
Included modules and limits depend on the plan. Use the plan comparison and confirm any critical requirements before subscribing.
Is there a free trial?
Yes. A new workspace starts with a 14-day free trial with full access to the product, and no card is needed to sign up. When the trial ends your data stays safe and you can contact us to choose a plan.
Do I need a credit card?
No card is needed to start the free trial. Billing for a paid plan is agreed with our team before it begins.
Can I cancel or change plans?
Review the cancellation, renewal and plan-change terms presented with your subscription. Website-offer implications are addressed separately in the offer terms.
Offer
What is the annual website offer?
Request the current offer details before purchase. Eligibility, scope, exclusions and any third-party costs will be set out in writing before you subscribe.
Does every annual plan qualify?
Only plans expressly listed as eligible in the written offer terms qualify. Check your selected plan with our team before purchase.
Is ecommerce included in the free website?
Not in the proposed base business website package. Ecommerce and custom functionality require a separate agreed scope unless your written offer explicitly includes them.
Integrations
Are Shopify and WooCommerce available now?
No. Order and inventory synchronization for Shopify and WooCommerce is coming soon. We'll confirm scope, availability and pricing before release.
Will store sync prevent overselling?
That outcome cannot be guaranteed. The planned connection's source-of-truth rules, timing and exception handling will be defined before release.
Support
Can you migrate my data?
Migration depends on your source data, supported formats and an agreed scope. Optional migration assistance may be quoted separately.
How secure is my data?
Review the verified information on our security and privacy pages, and contact us with specific control or contractual requirements.
What support is included?
Channels, hours, language and response commitments depend on your agreement. Confirm them before subscribing.
Do you guarantee growth or revenue?
No specific business outcome is guaranteed. Product fit, implementation and your operating processes affect results.
Still have a question?
Tell us what you need to confirm before choosing Atlas.